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57 Ways to Attract Customers & Grow Your Laundry Business|


57 Ways to Attract Customers and Grow Your Laundry Business

57 Ways to Attract Customers & Grow Your Laundry Business|


Introduction to the Ways to Attract Customers 

Any Successful enterprise is hinged on the owner’s ability to take a calculative risk and prompt decisions to gain a high return on investments. A strong and large customer base is the asset of any business for its life span including the laundry business. Starting a Laundry Business may or may not be a capital incentive business, it all depends on the scale you start with. 
Building a loyal customer base is a guarantee of long term revenue generation and expansion of business multi-fold. How-ever attracting and Retaining valuable customers is a challenge in the laundry business.
The laundry business is a safe and lucrative business and hence attracts lots of entrepreneurs. There is a need for people to wash clothes on a daily or weekly basis. It is all in the tricks on how one attracts and retains the customers and take the business to the next level. 
Below are the 57 tips and tricks to grow a laundry business and take it to the heights.

Right Selection of Laundry Equipment to Attract Customers  (Energy Efficient Washing Machine):

Broadly, older equipment may be cheaper but it will cost you in maintenance and efficiency. Your washer-extractors and dryers can often break down or require an excessive amount of water. So when considering your business expenses, pay attention to water usage and electricity. When you buy new appliances, look for highly efficient washer-extractors and dryers to save money and reduce stress. 

Smart and Advanced Technology (Integrated Smart Washing Machine):


The first thing a customer is looking for is their laundromat facility and nothing leads them away like faulty, equipment, and long lines. Even assuming your business meets the bare minimum for convenience, taking things a step further will only improve your bottom line.
This is where the revolution of smart technology comes. Businesses are harder to market, commercial washer-extractors that can monitor the progress of your Wash cycle and pre-save commonly used settings for using your appliances. Quick and easy as tapping a screen.


Proper Design benefits to Attract Customers:


Investing in line-of-the-line equipment from good manufacturers. One of the many steps you can take towards creating a strong impression with your customers. Another Equally important option? Invest in great interior design.

You can try your hand at improving the interior of your store, or better yet, you can enlist the help of any of hundreds of professional consultants. Take a good look at your color scheme and consider the best way to improve your ergonomic flow of your operation. Your goal will be to increase the quality of the esthetic design of your store as well as the convenience experienced by each customer, which steps into your establishment.

customers should remember that their laundromat is the go-to spot for machines with the highest level of functionality.


Improve your external appearance to Attract Customers:


First Impressions are so important. You only have a few seconds to make a positive impression of a potential customer, and it usually starts before walking into your building. Here are some tips that can help you make things happen.

Make Sure, the signage is visible and is an accurate representation of your brand. (If you are looking for professional signage for your laundromat, be sure to check out our store.)
Keep Parking clean and free of garbage and debris. Trim plants, trees, and foliage. Wash windows regularly so that they are clear and bright.

Pay attention to the lighting and quickly replacing the lit bulbs.

Create innovative ideas to increase service offerings (Innovation in laundry business):

In-fact growing your customer base can be very difficult in a business that depends entirely on location. Even if you can provide an efficient pick-up and delivery service, your customers can still leave you within a certain geographical scope with a beautiful number of potential customers. Most people would think that the solution to this problem is to open more space, but it is not always fair or prudent.

Without doubt that increasing your service offerings can be an effective way to increase revenue and attract new businesses. Develop a separate service that you can add without increasing your staff or your budget, see how it works for you. If service is of high quality, you will impress your customer base and create new acquisition opportunities.


Happy Kids and Happy Parents: (What makes the child happy)

For example, children have an enthusiasm for going to a fast-food restaurant, which usually has little to do with food. Happy Meal, McDonald's was smart enough to create a smart but effective strategy that would prevent a store full of children from turning them into chaos.

Happy Meal toys keep children very busy while parents and other guests enjoy their food. Keeping kids busy with a simple and fun toy is the cheapest way to keep the peace. Instead of scolding children who are playing with laundry trains or equipment, try to select them from the chest.

These cheap rewards can be just enough of a distraction to keep you from potentially hurting. or damaging something in the store. The kids will start lobbying their parents to visit your store, which is the easiest and cheapest word of mouth advertisement you can invest in.

Always be over-ready: (Always be ready)

Nothing kills a stream of solid revenue in the world of commercial laundry, like extended periods of down-time due to equipment or supply issues. In this lucrative industry, it is always better to be over-prepared, which is why you have to make sure that your equipment is up-to-date on maintenance and that your supply closet is never empty. Make sure you keep track of the machine warranties as you go and look for local repair resources that can help pinch you.


Use Branding to Attract Customers: (Differentiate your laundry business)


What picture do you want when you hear your company name or see your logo? The answer to this question is called your "brand", and it should make you run everything in your laundry. From customer service to your online presence and storefront, your brand should be consistent and clear across all channels.


Understand Competition to Attract Customers: (SWOT analysis of laundry services)

It is very important that you know your business competition. How much do they Charged? How well are they doing? How do they attract customers? Use the market analysis to help you and visit your competitors' laundry (without mentioning your business) for first-hand experience with their facilities and services.



Do Not letting utility costs get in the way: (How to reduce utility causes)

Reports have it that the cost of water represents more than 50% of the total operating cost in a typical commercial laundry. With energy costs on top of that, utilities can be a huge - even prohibitive - expense for launderers. This is why reducing water and energy usage could be a game-changer for commercial laundry businesses. Limiting water usage by 80% and energy usage by 50% can save you thousands of dollars every year. Look for ways to save on your funds and business expenses.


Adjust your working hours: (Laundromat hours of operation)


Many laundry businesses are open from morning (7-9 pm) till night (10-11 pm), but this may not be the most convenient time for your customers. If you live in an area with many third-shift workers, college students, or basic night owls, consider being open 24 hours. Not only can this increase your revenue, but it can set you apart from competitors.


Laundromat Grand Opening idea:


You need to understand that there is no better way to attract attention to a new business than a grand opening. For so many years, both large and small businesses have held grand openings to attract a customer base in the beginning. Whether you do it on your own, or together with a local civic or chamber organization, a grand opening can be a great way to tell the neighborhood that you are "open".


Tip to improve customer service in the laundry business:


Sometimes it doesn't matter how big or deep your competition is. You can grow a successful business with great customer service. Note that people prefer the services to businesses that treat them with respect. People like to pay attention and behave well and will always return to enjoying that beautiful experience.

Don't forget, customers spend your hard-earned money on your services. They deserve a "Thank You" with a wide smile on your face. People rarely forget a great customer experience and will happily tell other people about it.


Mode of communication as per their convenience:


Note that in this industry clear communication and connectivity is very essential to keep your customers coming back and satisfied. There are various channels through which different customers want to connect with you. Walk to your store, call you, send SMS, email, WhatsApp, Facebook, mobile application, website, etc.

It is very important that you place an order for your customers to communicate with you or as per their convenience. Furthermore, if you are ever bringing a new service/offer, you should also send promotional SMS or in-app notifications to your customers. This will also help you in building your brand.


How to encourage customer loyalty to your laundromat:


Creating a loyalty card program can only be the catalyst you need to give to your laundry business, which gives you an extra boost. This can be a card-based program, seamlessly integrated with your digital card payment system, which provides convenience and marketability of your store, and in turn, the overall benefits for your customers.

The loyalty card program allows your customers to add funds from an added value kiosk to a loyalty card to a credit/debit card or cash, which can only be used for vend to your specific store. Also note that the secure and automated add value Kiosk acts as an attendant-free transfer machine, allowing your employees to focus on larger tasks than exchanging bills or manually adding funds to a card.


Track costumes of customers (RFID):


It is very important to state that garment tracking is a must in any successful laundry / dry cleaning business. Also, if you can create a device or application through which customers can track their clothing, it will be of added benefit to your brand.

Keep in mind that you will need to organize your processes and track your clothes at per checkpoint. The best way to do this is to use the aid of technology because if you depend on humans, errors will be made, and eventually there will be apparel loss and incorrect deliveries. Note that the wrong delivery or lost fabric can pay you a loyal customer and certainly the cost of compensation.


Impart Regular training for your team:


In-fact customer service can be done in person, online, or over the phone. Regardless of the mode and method, your team needs to be prepared for complaints, questions, or concerns. You should start by getting everyone together and emphasizing customer service.

Find out where you interact the most with customers - is it in-store or through or technology? Look for areas of weakness and growth opportunities. Then, go over these elements with your team and ways to improve.


Conduct a survey:


It is your duty to know what your customers like, dislike, and would like to see in the future. Are they willing to spend a little more on an extra hot wash? Drop-off service? Dry cleaning? A snack bar? I recommend that you ask your customers and what they would like to see in their business. This could be a great way to ensure that you are meeting the needs of your customers.


Attract more laundry customers with special events:


Hosting an event at your laundromat is a great way to get new customers through the doors and encourage older ones to return on a regular basis. Laundry-focused events, such as celebrating free laundry day or the anniversary of your shop, are great choices. However, many coin laundries have found success with community-focused events, as well as summer reading programs and seminars on topics such as immigration or rewriting. We always encourage laundromat owners to be creative with events that might interest their target audience.


Join a community business group:


Being active in various local groups, such as your local Chamber of Commerce or various committees are always a good idea for small business owners. This partnership helps in promoting brand awareness and customer perception of your business. In addition, these groups often promote their members/partners throughout the community and provide helpful leadership, development, and growth opportunities that will benefit your laundry business in the long term.


Partner with other local businesses:


Business Partnerships can be incredibly profitable and lucrative for both parties. You can quickly build a whole new customer base and long-term relationships with business owners such as small restaurants or cafes or gyms/fitness centers in the community. Consider co-hosting an event and promoting it online and in-store services, or offering discounts to shared customers. For example, a pizza delivery place you may put your pizza box on your pizza box for your business in exchange for free access to the machines to wash aprons and other linens, or The university will send you your laundromat in a welcome packet for new students Can give coupons for. around the campus.

57 Ways to Attract Customers & Grow Your Laundry Business|


Increase your social presence and followers:


Approximately 223 million Americans regularly use social media. Chances are, your customers are on at least one, if not more than one, social platform. Social media can be a powerful business tool for laundry businesses and is a great way to reach new customers. Looking for ways to improve your existing social media efforts, whether that means posting more consistently and dedicating more of your budget to social advertising, or expanding into a new platform (just be sure not to overact on yourself). Also, social media is a great tool for customer service to help you retain existing customers.


Maintain amazing toilet:


Research has shown that the one thing that indicates the cleanliness of a facility is the toilet. If the toilet is impure or not properly maintained, it puts the entire enterprise in an unfavorable light. Everything about your store should convey cleanliness. Given that your average customer spends an hour or two in your facility, it is reasonable to assume that they will need to go to the toilet at that time.

With the advent of technology, reviewing apps like Yelp and others is as easy as checking your email. If your potential customers are searching for a laundry facility on these review sites, you can bet that they would like a feature that has reviews for clean facilities and toilets.


Create a customized package after thoroughly analyzing your customers' instincts:


It has to be kept in mind that the efficiency in this business can be easily achieved by offering customized services to the customers according to their specific requirements.
Start by studying your customers, following their instincts, and analyzing how often they wash their clothes, what time do they prefer to leave the clothes (or pick up from home), what time they choose (or fall home) Like, what is their convenient method of payment. Find out if the customer is married or single; Working professional or a student; Lives in a joint family or nuclear family?

Study the needs of your customers and launch specific offers or packages for them that suit their trends. With this, you can get complete customer satisfaction Since you have given him a good discount and get customer loyalty for the next 6 months, you get your money in advance and end the case with dues from this customer.


Freebies, Prizes and giveaways:


Everyone likes free stuff and feels that their patronage is appreciated. Rewards and loyalty cards, raffle prices, coupons, and goodie bags for new patrons, and other promotional efforts can be a great way to get new customers through the door. Also, when you offer branded swags, such as pens and T-shirts, you are helping to increase name recognition throughout the community.


Work on customers who are at risk of dropping you:


A big challenge comes when you have to point out customers who are at risk of leaving your services. Actually, it is impossible to do manually. So how do you do that? You will need an augmented tool that can perform trend analysis on all your customers.

This tool calculates the shopping patterns of every customer and also predicts the customer's next journey to your store. So if a customer suddenly stops following their pattern and does not travel to you on an estimated date, you can get a hint that he is in danger of leaving you.

After getting your number and facts, it is very important that you convince your customers to instill confidence in you. They may have different reasons for losing interest in you such as increased prices, poor services, unsatisfactory results and not treating them properly.


Consider giving wash-dry-fold service:


Note that a unique way to benefit from this busy, on-demand culture is to enter the Wash-dry-fold business. To offer your services to college students, you should consider partnering with a local college or university. Also, the wash-dry-fold provide another touch-point to customers.

Offering your customer, a thank you card with your logo, company contact information, and the signature of the employee handling the order personalizes the customer experience creates employee accountability and answers questions about orders when concerns arise, which makes it easier.


Monitor all deliveries and transactions carefully:


Experts believe that the best way to do this is to have dry cleaning POS software at a store that can give you the information you need. You will need tools like cash report, order report, sales and distribution reports, etc.


Sponsor a team or organization:


Look to community businesses to help cover costs - from local sports teams and non-profits organizations - to community theater groups, animal shelters, schools, alumni groups and more. In return, they usually wear your logo, providing free advertising space on their printed material or website, or allowing you to speak at their events. Sponsorship is another great way to raise brand awareness and give back to the community while engaging with potential customers. Also, people like to support businesses that give back to the community.


Use the latest technology in the laundry business:


It would be great to use new technology in your laundry. You can start by enhancing your customer experience by installing free Wi-Fi. Upgrade your machines to create new energy-efficient ones that can save your customers time and reduce your utility bills. Finally, install smartphone-accessible security cameras so that you can keep an eye on your store 24/7.


Regular Cleaning laundry access point:


If you do not constantly check the parking lot to get rid of someone's litter, you should. If your parking lot is lined with debris, what does it say about your facilities? The last thing anyone wants to see is a dirty parking area when they are leaving with their freshly outfitted clothes.

Pass through your shop several times a day to check that the washer-extractors detergent trays are clean and clear, the floor is well swept, and the machines are dusted. Also, keep your customers safe by maintaining your laundry thoroughly, making sure the machines are in working order and removing obstructions.



Word-of-mouth (Shout me loud) always works:


This form of advertising is probably the oldest form of marketing. In fact, it can bring slower results than radio or television, but it still works very well. These days people suspect paid advertising, and statistics have shown that word-of-mouth is one of the most trusted methods in the world today.

If a customer is happy and satisfied with your service, there is a natural human tendency, that they are likely to share this experience with people of their faith and influence - family, friends, co-workers, neighbors, and sometimes, strangers. A satisfied customer is the most effective marketing and advertising tools a small business can ever have.


Consider developing an app:


A lot of tech companies have created apps that cater to the laundry business. These apps can be particularly beneficial if you are in the distribution business. With a customer-facing app, you can send notifications to customers when their laundry is ready or when it has been delivered.

The driver app can calculate the most efficient pickup and delivery route, and it can be easy for someone other than your regular delivery person to step in and run the route. In addition, an app can help you track your business performance.


Increase your availability:


No employees will recommend stores with hard-to-find employees. The same goes for your laundry business, and one of the smartest things you can do is to become a visible leader in your company. It may also include online postings on social media sites.

A regular blog posts or videos that can help you connect with your customers, creating more positive relationships. Keep employees available at all times, in the store itself. If you have full-time employees, make sure that you are on at least one floor or within reach. A minor problem can be eliminated by hard-to-detect staff.


Start marketing from the parking lot:


Many store owners don't think about their customers until they walk through the front door. However, you might be surprised at how the customer's perception of your businesses can improve if you look outside your windows. You need to understand that some of the best laundry business customers are families, and a family can produce a lot of laundry.

Ruling that washing clothes from car to store can be a daunting task. If you would liketo make an exciting first impression, have an attendant meet a customer in their car with a laundry cart and help take them to your laundry shop.



Get Listed in Popular Local Directories:


Before the advent of the Internet, these very large books were known as 'Yellow Pages" and Business Directories. Every person and business usually have their telephone numbers (and sometimes addresses) listed on the yellow page. Maybe because it was easy to bring everyone's name and number in a book, there were fewer telephones (known as landlines).

But in this era and over 800 million people have concerns about mobile telephones and personal privacy, it would be impossible to do so. Thanks to the Internet, small businesses can be listed in local directories for free.

When a small business is registered in the local directory, people from all over the world can find it on the map and see its contact information. The Best Thing is, you do not have to pay anything to get registered in these directories. Some of the most popular ones are Google Places, Yahoo Local, and Bing Places.


Print and Distribute Flyers:


They are simple yet very effective ways to advertise your laundry business. They typically works best for small businesses that target customers within a particular area (eg university campuses, residential estates, offices, and industrial area). If you decide to try this method of advertising, you do not need to Invest in very expensive travelers.

If you have limited funds, it is best that you focus more on the message you want to deliver and not in pictures, graphics, or colors. In fact, you can design a  simple one for yourself using any free template in PowerPoint on your computer. Other free tools you can use to design truly beautiful travelers are Canva.com, Filmora.com, and PicMonkey.com.


Display Laundry Business Signage:


Outdoor advertising, including signs on storefronts, hoardings, and handbills, is a popular and relatively inexpensive way to tell people where a shop is located and what services are provided. Make sure your store has enough signage on the business front and it can be read and recognized from the street.


Stand Outstanding:


You need to understand that your customers can take their clothes to many other laundry businesses where their clothes will get absolutely clean, so why should they come to you? People's moods and attitudes are greatly influenced by what they see and feel about their surroundings.

If you look at some of the most successful retail businesses such as Starbucks, you will notice how much attention goes into inviting and making your store environmentally friendly and as comfortable as possible.

Starbucks patrons display such a high level of customer loyalty due to a uniquely expressive atmosphere, reliable baristas, curated playlists, and accurate product and expect an accurate product when they arrive. Small paint and Decoration can go a long way with minimal investment. If you really want to make an impression, look for an interior designer. You may be surprised at the difference it makes to professional advice.


Punch card:


You can provide a way to stretch your budget by offering your customers a "Punch Cards" discount. Customers receive a card from an attendant that is punched each time they use a washer. After a specified amount of washing, the customer receives a free wash. This is a great way to encourage customers loyalty and bring it back to your business.


Connect with your customers:


There may be a slight dispute on common ground, but connections may go beyond this. For example, you can shed some light on the operations behind your laundry business. Post a trip online or write a biography detailing your own history.

An important aspect is adding a face to your business. The more visible you are, the easier it is to handle customer and relationship concerns. As an added bonus, a better connections will make your business more reliable and improve your overall sense of security.


Keep Neat and Clean shop:


Every morning, the first task for you or your employees is to clean your store thoroughly, at least once a day. This will take about two to three hours daily. The best time to clean up is after customers leave - this way you or your employees can do the cleaning more efficiently. You can also avoid the risk of customers slipping on wet floors or tripping on cleaning equipment.

If you have a large or busy laundry, you may find that it requires cleaning twice a day. You can easily wipe machines and folding tables while customers are in-store, but save the floor after they leave or for a quieter period of the day.


Draft a prudent budget:


You need to understand that the start-up laundry business often does well in an average-sized room. It is prudent for the owner to operate a large-sized room due to the cost of operation performed by the machines in relation to power and repair. A possible budget would also correspond to the value of the lease. It is advised that you forget to rent a room in a building that would burn holes in business due to overprinting. Other features of the budget will be permit fees, washer hook-up fees, equipment costs, and construction fees.


(Digital Presence) Online advertising is a must:


Many people now depend on the Internet for information. People are watching YouTube more than watching television. Most people read news websites and online magazines instead of paper editions. Even large companies have recognized this change and are now investing more in online advertising than traditional advertising.

Since more people now spend more time on the Internet, it only makes sense that you follow them there. There are various forms of online advertising but one of the most popular is Google's AdWords program.

Google is by far the largest search engine on the Internet and millions of people worldwide rely on it for information. It earned over $ 30 billion dollars from online advertising (in 2012) and the figure is expected to increase in the future.


Be Part of the community:


Customers in your laundry business, typically live in the surrounding community, so it is important to be part of a community that can help you retain customers and attract new business. You can start by attending a local fundraiser, which is a great way to boost your image in the community.

Many businesses have had great success in obtaining funding for an area school where a portion of the proceeds are donated over a set time period. This is a great way to get press from local news outlets. Note that the positive press generated will definitely get your name mentioned more often and possibly attract new customers.


Insurance:


Ensuring that your business assets are properly insured is an achievement for every emerging or already established companies to ensure success in the long run. Lack of insurance for clothing left in your care can make your business vulnerable to losses due to crime or unexpected disasters.


Weekly Promotion Date and Time of Day:


Every laundry business has a slow time and every laundry owner would like to improve the business during these periods. So to improve your business during your slowest period, consider offering promotions during a certain time of day (Example "happy times") or certain days of the week (Example "Seniors Day").

Note that by adjusting your pricing slightly during these periods and promoting this at particular times, you are likely to grow your business. Decorate your store accordingly and consider offering snacks and drinks. Be sure to advertise special day and night and then call the local media to explain what the store is doing.


Customer Entertainment at your store:


In-fact even adults will get bored, especially if you drive a laundromat. These days, one or more televisions are mounted on the wall or music plays, and magazines are selected for reading. Some even put the TV on a channel, some play video, and others allow subscribers to change the channel themselves.

If your laundry is unattended and you want to let customers change channels, then mount the TV low on the wall so that they can access the channel and volume buttons. Customers are more likely to run with remote control, even if it is attached to the table.


Security:


If you plan to operate a 24-hour laundry business, consider hiring a security guard or installing security and alarm systems to ensure peace of mind. You cannot ignore the importance of safety and security in your business, if not for anything but for the safety of your equipment and customers.


Build a strong reputation:


Anytime a customer (new or old) comes to the door, it is your duty to welcome them. Create a clean and attractive environment and train your employees to greet customers and always take customer criticism and concerns seriously. If your customers approve of your service, they will keep coming back and they can also spread the word about your terrible laundromat.


Sports and social event sponsorship and publicity:


Consider partnering with a local college, minor league, professional, or minor league sports team. Reports have shown that this is a great way to garner publicity and word of mouth from sports fans to generate additional income for their drop off for laundry service.

Note that these fans will appreciate your contribution to the community, and will also be more aware of your business and the services you offer. You can sponsor a Little League baseball team in the spring or an adult softball team. How about sponsoring a bowling team in the fall? You can do anything that adds value to the community.


Coupon:


You should consider giving customers a "free wash" or other coupons. A great way to get new customers to try laundry for the first time, or to entice former customers and try your service again. The only part of the coupon will be redemption and you will generate some great attention and exposure to your laundry.


Upgrade your equipment and facilities:


Upgrading your commercial laundry equipment and add additional features (such as full and folded services) can be a great way to draw in additional patrons and reconnect with older ones. Today's laundry customers are seeking convenience and advanced technology. Laundromats who offer that with great customers service, are going to win their business.


Scale your business:


If you really want to get enough profit in this business, then you have to keep measuring your business at regular intervals. The main danger with the most dry cleaners and launderers are that they have no way of measuring their business and this leads to spontaneous decision making rather than efficiency decision making.

There is immense importance to tools that can give you the right representation of the right data through the right channel. You need to be at the top of your business anytime, anywhere if you want to improve and create an attractive business model for yourself.


Remember existing customers:


You should consider sending the mailer to your regular subscriber list at least once a month. This is a "preferred customer mailing" only for the most loyal customers, providing free washing, drying or something free once a month. This is another way to keep customers happy and to come back and remind them about your business.


Extra Income:


It is very important to state that some customers get bored seeing their clothes moving around in the washer and dryer. To increase your revenue, look for opportunity to add additional income sources to your laundromat. For example, do you have space for a vending machine? What about arcade games? can you provide a dry / fold service? Every penny matters.


Collecting coins:


If you plan to run a coin laundry business, you are unlikely to hand over an employees, collecting money from coin dispenser machines. You have to empty each machine, preferably daily. You can (extrude coins) one type of machine at a time so that you can determine how often your customers are using each type of machine, which starts with the top-loader.

Don't forget to record these coins and record how much money you have made on this type of machine, follow the same procedure with front-loaders and drawers.

For recording purposes, you should prepare a chart with 7 columns one for each day of the week, and a column for each type of equipment: top-loader, front-loader, dryer, and the vending machine. Then record on the chart how much money you withdrew every day.


Breakdown plan:


When running a laundry business, you need to create a back-up plan in case your washing machine, dryer, or ironers break down. You will need to take care of accounting and tracking equipment, water, steam, and electricity usage from time to time.


Conclusion:


In the end, many people think that the laundry business is about washing and Ironing, however, is really about connecting people and maintaining public relations. It is a service business and like any service business, you have to treat your customers well to attract customers and grow your laundry business. 

If you take time to talk to your customers, you will be able to know their laundry needs and preferences for services. Without a doubt, this kind of information will help you improve the quality of your services, that will help you attract even more customers.

This business is all about how comfortable your customers are with you and how much they can trust your services. So if you are good at talking with strangers and embossing your good image and not getting bored of answering customer questions, then you can succeed in this laundry business.

It is a commitment and hard work to run and succeed in any type of business and a laundromat is not an exception.

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