Do dry cleaning services come under hospitality sector?

 

Do dry cleaning services come under hospitality sector?

 

Is dry cleaning service come under hospitality sector?

HOSPITALITY SECTOR IN BRIEF

Hospitality is a vast sector to understand. Wherever there is interaction between the client and a huge crowd, hospitality industry is always asked for help. Wherever there is an assembly of huge people say marriage function, birthday party, rituals, catering event or any time event hospitality industry is always asked for help. In spite of this the question remains: Do dry cleaning services come under hospitality sector?  

SET UP OF HOSPITALITY DEPARTMENT OF HOTEL BUSINESS  

It should be noted that, if asked what are all services are expected in the hotel industry for any customer planning to stay in a hotel for 3 to 4 days. How would he reply? The ambiance on the hotel should be good, the cleanliness in the hotel has to be maintained, the room service in the hotel should be prompt, good quality of food to be served at door steps in no time, the clothes given for washing should be received the next day. Now can you tell me are not all the services handled by the hospitality industry?  

There is a special department in all the hotels for hospitality. Apart from serving the guests in the hotel, there are lots of functions and duties carried out by hospitality department in day to day activities in the hotel. It is the duty of the hospitality industry to see and maintain the cleanliness of the hotel. Right from the gate keeper to the steward is a member of hospitality industry.  

SERVICE RECEIVED BUY THE GUEST ENTERING THE HOTEL

For instance, when a guest enters the hotel, he is greeted at the entrance by the gate keeper we also call a darban (Guards). The person who carries the car key of the guest to park his vehicle in the parking lot is a member of hospitality industry. Once the guest enters the hotel, the get keeper guides him to the reception. Where the booking is done is part of the hospitality industry.  

Entertaining the guests up to his room with his luggage and serving him with the glass of water is a duty of hospitality department. Right from the entrance of the hotel up to check in the guest is done by hospitality. Without a hospitality department, no hotel can run successfully.  

IMPORTANCE OF DRY CLEANING

Now as the guest stays in the hotel room. There is a chance that his clothes will get stained by oil or wine or any other food stains. These stains cannot be removed by normal washing, it has to be removed by dry cleaning process.  

The entire laundry process in the hotel industry is handled by the hospitality department. In general we have seen that, the watchmen are in uniform, the receptionist at the reception are in uniform, the guest handling manager is in uniform, the room boy is in uniform, the waiters and waitresses are in uniform. All these uniforms are washed and dry cleaned in the in-house laundry of the hotel managed by the hospitality department.  

The linen whether it is bed sheets, towels, curtains, table clothes, duvets or guest laundry, the linen is all looked after by the hospitality department.   

So it is mandatory that the dry cleaning services come under the hospitality sector.  

 

Is dry cleaning service come under hospitality sector?

SET UP OF HOSPITALITY DEPARTMENT OF HOSPITAL INDUSTRY  

Many big hospitals have in-house laundry setups. A few small hospitals out-sourced their linen.  

The ward boys in the hospital, nurses, doctors, pharma staff, OT staff, receptionists, maids, what we call aayas (Maids) all of them have specified uniforms to maintain the hospital discipline as per the norms of medical councils.  

The line of the ward rooms gets the stains of urine, saline and other liquid medicines served to the patients. OT clothes always have blood and chemical stains. All these stains are not removed by normal wash it needs special treatment. which are removed by dry cleaning. Here dry cleaning comes under the hospitality sector as the entire laundry is looked after by hospitality staff.  

SET UP OF HOSPITALITY DEPARTMENT OF AVIATION INDUSTRY  

All aviation staff have specified uniforms. The linens in the waiting room say table clothes, chair covers, billow covers, bed sheets in the restrooms are all maintained and managed by the hospitality sector of the aviation industry.  

The uniforms of the air hostesses, flight pursers, pilots, reception, attendants and many other staff associate have specific uniforms. Including the office staff, ground staff all uniforms have to be spic and span. Many of these upholsterers are supposed to be neat and tidy and to maintain them the hospitality department is held responsible.  

The food stains on the uniforms, on the seat covers in the flight, and linen in the rest rooms have to be dry cleaned. Here the dry cleaning service also comes under the hospitality sector.

Whatever businesses where clients are entertained, conference delegates are to be entertained or official visitors are entertained, and the hospitality industry has a big role to play.

 

Is dry cleaning service come under hospitality sector?

CONCLUSION 

Be it event management, organizing trade shows, large gatherings of official event in auditorium, super markets, malls or even be it a cinema theater. The hospitality department manages the entire show with great discipline. The answer to the question, do dry cleaning services come under hospitality sector? Yes, it does as discussed above.

Hospitality plays a very vital role in carrying out any type of event in a peaceful manner.